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A payment gateway is a merchant service provided by an e-commerce application service provider that authorizes credit/debit card, e-wallet, online banking transferring or direct payments processing for e-businesses, online retailers, bricks and clicks, or traditional brick and mortar. The payment gateway may be provided by a bank to its customers, but can be provided by a specialized financial service provider as a separate service, such as a payment service provider. A payment gateway facilitates a payment transaction by the transfer of information between a payment portal (such as a website, mobile phone or interactive voice response service) and the front end processor or acquiring bank.
1. Your customer will create purchase in your website or our Quick Checkout Form.
2. Checkout in your website or confirm purchased item on Quick Checkout Form.
3. Confirm payment detail and Click “PAY”.
4. Our system will redirect your customer to relevant bank/ e-wallet transaction page.
5. Your customer just follow instruction which shown by the bank / e-wallet to complete the payment.
6. Your customer and you will receive transaction summary which we issued via email. Please visit https://www.paybats.com/what-is-payment-gateway/ for more detail.
Please refer transaction fee and other charges from our website https://www.paybats.com/fees-costing/.
Transaction fee will be charged certain percentage or fixed rate of a transaction amount as our service fee.
We are just support Malaysia Ringgit (MYR / RM) transaction.
You could collect foreign card / Alipay / WeChat Pay from your customer with MYR / RM currency.
We accept: –
1. Card payment : Visa/ Mastercard Credit/ Debit / Prepaid Card.
2. UnionPay
3. E-wallet: TouchNGo E-wallet, Boost, Grabpay, Maybank QRPay, Alipay
4. Internet Banking (FPX)
1. Please visit our registration link with https://ecommerce.ves.com.my/.
2. Select the package / service.
3. Fill up your business information.
4. Make payment.
5. You will receive a confirmation email.
6. Log in https://portal.ves.com.my.
7. Submit your relevant business documents to dashboard within 30 days. Otherwise, your merchant account will be suspended if document submission failed.
INSTANT APPROVAL: You will get instant approval on FPX and e-wallet payment mode once your registration is completed. Card payment mode will be available only upon your business documents approval. Your business documents must be uploaded to merchant dashboard within 30 days, otherwise, your merchant account will be suspended. Business document review will be taken about 30 days.
You can view the list of required documents with this link https://paybats.com/wp-content/uploads/2020/09/VE_Application_Form_Checklist_01092020.pdf Business documents must be submitted within 30 days from the date of registration to avoid settlement delay.
1. Log in https://portal.ves.com.my.
2. Log in with your Email Username and password.
1. Go to https://portal.ves.com.my/login
2. Click “Forgot Password?”
3. Enter your email (the email which you created the merchant account)
4. Check your email
5. Follow instruction which VE SERVICES SDN BHD sending to your email
1. Please log in https://portal.ves.com.my with your Email User Name and password.
2. Go to MENU > SETTING > UPLOAD DOCUMENTS
1. Legal business registered under Suruhanjaya Syarikat Malaysia with any nature of business, except prohibited nature of business.
2. Prohibited Nature of Business:
(a) Drug
(b) Gambling
(c) Human Body Parts
(d) Pyramid Scheme
(e) Weapon & Explosive
(f) Phonography
(g) Illegal Activities: Please refer Malaysia Penal Code to the link https://www.paybats.com/registration-guide/
Settlement will be credited to your specific bank account twice a week, on Tuesday and Friday. Should the settlement day fall on a public holiday, your settlement will be credited to you on the next working day.
Settlement amount = Transaction amount – MDR (Transaction fee) – Charges (if any) – Refund / Chargeback (if any)
1. Your settlement might be processed on the next batch.
2. It is not a settlement day yet, or it is a public holiday. If the settlement day falls on a public holiday, the settlement will be processed on the next working day.
3. Your document is incomplete. Please login to your dashboard and complete your required documents.
4. You didn’t reach the minimum amount. Our minimum settlement amount is RM 100.
5. You have outstanding payment.
Please visit https://www.paybats.com/paybats-api/ to get more detail.
You could get API document from your merchant dashboard after registration.
Log in Merchant Dashboard > Go to SETTINGS > PROFILE > API INTEGRATION LINK
Please drop your question to enquiry@ves.com.my if you could not get answer from us. Our support team will reply your question within 1 working day.
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